FIDELITONE is a supply chain services provider founded in 1929 and now run by the fourth generation of the founding family. The company manages inbound logistics, order fulfillment, last mile delivery and service parts management, operating a national network of strategically located facilities across the United States and expanding in part through targeted acquisitions.
Work on the ground spans warehouse operations and delivery. Inbound logistics covers the management of inbound supply chain resources and processes; order fulfillment is designed around right-fit solutions to optimise supply chain operations; service parts management handles service parts supply chain activity. In last mile delivery, teams represent the customer's brand at the delivery touchpoint, and employees are trained from warehouse staff through to delivery drivers to safeguard that brand reputation.
The company serves customers in manufacturing, furniture and health and fitness, among other industries, and states that it adapts to what customers actually need rather than pursuing trends. Its stated focus is on customer touchpoints and earning customer loyalty. FIDELITONE's history dates back to 1929, when the business evolved from making phonograph needles.
