JACK Entertainment is a Cleveland-based gaming, hospitality and entertainment company that owns and operates urban casino and racino properties in Ohio. Its flagship, JACK Cleveland Casino, occupies the Higbee Building in downtown Cleveland and offers thousands of slot machines, video lottery terminals and classic table games. JACK Thistledown Racino, southeast of Cleveland, combines horse racing with gaming and entertainment. The company also runs betJACK, a sports betting platform, and manages 500,000 square feet of office space across nine floors of the Higbee Building.
The company employs over 1,400 team members and serves approximately 5 million guests a year across 14 bars and restaurants. Its operations span gaming technology, sports betting platforms, video lottery terminals and hospitality operations, as well as commercial office real estate.
Gaming is a heavily regulated industry, and JACK Entertainment maintains rigorous regulatory compliance across its properties. The company states a focus on creating guest experiences and on connecting with and improving the communities where it operates.
