ReturnPro, originally founded as goTRG in 2008, is a ReCommerce company providing returns management, reverse supply chain services and resale solutions to retailers, brands and third-party sellers. Its work centres on large-scale physical operations: the company runs six dedicated reverse logistics facilities in the United States and processes more than 45 million units a year across North America and China.
The company combines an AI-powered SaaS platform with hands-on handling, refurbishment and recycling services. Its returns optimisation software governs each stage from the point of return to resale, aiming to raise recovery value and cut handling costs; ReturnPro reports that it has recovered more than $5 billion for clients. The wider product suite integrates the technology, the reverse supply chain services and the resale channels within a single operation.
Operationally, ReturnPro reports a 98% refurbishment and recycling rate across its facilities and says it has diverted more than 100 million pounds of goods from landfill. The company serves retail, consumer brands, e-commerce and marketplace sellers in the United States, Canada, Mexico and China. It describes itself as founder-led, with an emphasis on turning returns from a cost centre into a source of recovered value.
